FAQ

I JUST ORDERED, WHEN WILL MY ORDER ARRIVE?

All orders ship internationally within 24hrs of purchasing. To save costs we use standard international shipping which means you will receive your order between 20-40days.

I HAVEN'T RECEIVED MY ORDER

If have successfully placed an order and do not receive your item within 20-40days of purchase please contact support@dinkumdollar.com for more information.


I PLACED AN ORDER AND NOW HAVE CHANGED MY MIND

If you have accidentally placed an order please notify us immediately at support@dinkumdollar.com to cancel. All orders will be shipped within 24hrs of purchasing.


DO YOU SHIP ALL OVER AUSTRALIA?

Yes.


DO YOU SHIP OVERSEAS?

No, unfortunately we do not ship overseas at this stage.


MY ITEM HAS ARRIVED BROKEN, WHAT DO I DO?

In the event your item has arrived damaged please contact us immediately at support@dinkumdollar.com 


I WANT TO RE-ORDER AND NOW CANNOT FIND THE SAME ITEM

DinkumDollar is constantly re-inventing and changing product lines, this means if an item you ordered is sold out it will be unavailable for re-order again.


IS THERE FASTER SHIPPING AVAILABLE?

Yes we do offer faster shipping than standard 20-40days but this is currently only available on request. Please email support on support@dinkumdollar.com to find out more.